Plain English AI and automation for small business owners. Most owners we scan find 8+ hours a week hiding in missed calls, unchased invoices and cold leads. We show you where yours are — then build the fix that pays back fastest.
Otium is Latin for earned leisure — that's what we give back.
OtiumLab exists to show UK small business owners — quickly and honestly — exactly which processes are worth automating, which aren't, and what it will realistically cost to get there. Because here's the honest maths: 8 hours a week of your time is roughly £1,000 a month. That's what doing nothing costs.
No kick-off workshop, no 40-slide deck, no consultant in a branded polo. Tell us how your business runs today — we do the work and hand you a clear plan.
Answer five quick questions about how your business runs today — missed calls, quotes, invoicing, follow-up, revenue visibility. See your score instantly. No email required, no call, no catch.
Ellie, our AI assistant, calls you within seconds of booking — not next Tuesday. You get a written Action Plan — three automations ranked by payback, each priced in hours and pounds — plus a personal video walkthrough, within 24 hours. If the plan doesn't find you at least 5 hours a week, you get the £197 back.
Want it built? The Otium Audit gets you a longer call — with me joining personally if there's real depth to get into — a full blueprint, and one automation built and handed over. Your £197 comes off the price, so you never pay twice for the same ground. Ready for the whole operation? The Build takes it from there.
Start with a free scan — no email required. Every paid step after that has a fixed scope, a fixed fee, a clear finish line — and a guarantee. Each step is credited against the next, so you never pay twice for the same ground.
Ellie calls the moment you book — no waiting for a slot. Within 24 hours you know your three fastest-payback automations, what each is worth in hours and pounds, and exactly what to do next.
A typical agency discovery phase runs £3,000+ and ends in a slide deck. The Audit ends with a working automation running in your business — plus the blueprint for everything else worth doing.
We assess your whole operation, train your team, and build the full stack — so your business genuinely runs itself. One pair of hands, done properly: we take on a small number of Builds each month.
The Otium Guarantee. If your Action Plan or Audit doesn't identify at least 5 hours a week you could realistically get back, one email gets you a full refund. No forms, no "retention specialist", no hard feelings. We can offer this because it almost never happens.
Start with the free scan — see your Otium Score in about 2 minutes. No email required, no call, no catch. The only thing doing nothing saves you is the two minutes.
Start with a free 2-minute scan to see your Otium Score — no email required. If it's worth going deeper, the Diagnostic is £197: a short AI call with Ellie, a written Action Plan, and a personal video walkthrough, delivered within 24 hours. The Otium Audit is £997 fixed fee, with a longer call and one automation built and handed over. Each step is credited in full against the next, and both come with a money-back guarantee. Full-build projects are scoped individually. No hidden fees, no retainers.
Both — deliberately. Ellie, our AI assistant, makes the first call because she can ring you within seconds of booking instead of next week. Everything she gathers is reviewed by Marcin, who writes your plan and records your video walkthrough personally. AI for speed, a human for judgement.
Then you don't pay. If your Action Plan or Audit doesn't identify at least 5 hours a week you could realistically get back, one email gets you a full refund. We can offer that because it almost never happens — most small businesses have 3–5 obvious wins.
Yes. No card details and no email required to see your Otium Score. We only ask for contact details if you choose to book the paid Diagnostic or Otium Audit afterwards.
The most common quick wins: invoice chasing, enquiry responses, quote generation, appointment scheduling, lead follow-up, and data entry between apps. Most businesses have 3–5 processes that can be automated within days.
None at all. We explain everything in plain English and handle all the technical setup. You tell us how your business runs — we build the automations and hand them over working. Most clients have zero technical background.
Most clients have their first automation live within one working day of the audit. Time savings typically start in week one — the average is 8+ hours recovered per week after the first month.
Yes — small and micro businesses often benefit most, because every hour saved goes straight back to the owner. We work with sole traders, small teams, and SMBs across the UK.
Most clients recover the cost of the Otium Audit within the first month through hours saved. At £25–£50 per hour of owner time, 8 hours saved per week pays back a £997 audit in under two weeks.